Some organisations have a great culture because of great
leadership, great people, great values great practices. Is it possible to
codify this so that organisations without the charismatic leadership, dynamic
high-fliers and brilliant processes can harness the benefits of great culture?
Bob Hope is credited with saying “The most important thing
is honesty. Once you can fake that, you’ve got it made.” Or a variation “The
secret of success is sincerity. Fake that and you’re in.”
Is it possible to “fake it till you make it”
I think so.
There are plenty of telesales businesses that follow
scripts, dancers that have strict choreography and actors who have lines and
stage direction to help them deliver a great performance.
Both positive and negative values (including sexism and
racism) are learned from parenting, peer groups and society influence on the
individual. It is clear that people are influenced by their environment,
education, opportunity and social groups. It is also clear that outstanding
individuals can reshape the people and the world around them. People like
Martin Luther King or Nelson Mandela.
I would argue that even if you do not have a charismatic leader
you can achieve a great culture through planned interventions and carefully orchestrated
social engineering.
If you believe “We are what we repeatedly do. Excellence, then,
is not an act, but a habit.” (Will Durant) then establishing great culture is
simply a matter of following simple steps and getting better with each
repetition. This is how we teach dance or karate, so why not leadership and
culture. According to Malcolm Gladwell with 10,000 hours you can be fantastic
at anything and according to Josh Kaufman [TEDxCSU] you can become quite good
at many things with as little as 20 hours.
In this blog I have attempted to suggest that it is possible
to codify culture and that leaders are not born but made (by education, opportunity,
circumstance and followers). In my next blog I will explore how to codify
culture.
If you have experience of this, or would like to made a
contribution to my next blog please contact me: timhjrogers@adaptconsultingcompany.com
ABOUT THE AUTHOR
Tim Rogers is an experienced Management Consultant,
Project and Change Leader. He is also Commonwealth Triathlete and World
Championships Rower and a Tutor/Mentor on the Chartered Management Institute.
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